Refund Policy

Last Updated: May 20, 2026

This Refund Policy ("Policy") explains how The Social Media Posse LLC ("Company," "we," "us," or "our") handles cancellations, refunds, chargebacks, and payment disputes for the Influencer Butler software and related services (the "Software"). This Policy is incorporated into and forms part of our Terms of Service and End-User License Agreement (EULA).

1) The 3-Day Free Trial Is the Evaluation Period

a) Every Influencer Butler Pro plan ships with a 3-day free trial. During the trial You have full Pro access to evaluate the Software, its compatibility with Your accounts and workflows, and its fitness for Your purposes before any charge is made.

b) You explicitly acknowledge and agree that the 3-day free trial is the agreed-upon evaluation period for the Software. The trial is the opportunity to test, experience, and decide whether the Software meets Your needs. You may cancel the trial at any time before it ends to avoid any charge.

c) If You do not cancel before the trial ends, the trial automatically converts to a paid subscription at the price displayed at sign-up and Your payment instrument is charged. By allowing the trial to convert, You confirm that You have completed Your evaluation, that the Software is acceptable to You, and that You waive any later refund right based on dissatisfaction, change of mind, lack of usage, lack of results, incompatibility with Your accounts or workflows, or any other reason that could have been discovered during the trial.

2) No Refunds

Except where a refund is required by mandatory consumer-protection law that cannot be waived (see Section 6), all sales are final. Specifically, we do not refund:

• the current billing period (monthly or annual);
• any past billing period, in whole or in part;
• the unused remainder of an annual plan if You cancel mid-term;
• charges resulting from a trial that converted because You did not cancel before the end of the trial period (so-called "accidental" conversions);
• charges resulting from a renewal that processed because You did not cancel before the renewal date (so-called "accidental" renewals);
• charges incurred while You were unable to use the Software due to Your own equipment, network, account suspensions on third-party platforms, or violations by You of third-party platform terms;
• charges incurred for usage You disclaim as performed by another person who had access to Your account, license key, or payment instrument; or
• fees or surcharges Your bank, card issuer, or PayPal charges You.

3) Recurring Billing Authorization and Cancellation

a) Recurring billing authorization. Influencer Butler is sold as an automatically-renewing subscription. By starting the trial and providing a payment instrument (or, where the trial does not require one, by upgrading to a paid plan), You expressly authorize Company and its payment processor (LemonSqueezy) to charge that payment instrument, without further authorization from You, the then-current subscription fee for each billing period (monthly or annual, as selected at sign-up) on the renewal date of that period, and to continue doing so on each subsequent renewal date until You cancel. The first such charge occurs at the end of the 3-day free trial (if You did not cancel before then) or at the time of direct purchase if You skip the trial. You acknowledge that the renewal price, billing frequency, and start date of the first charge were displayed to You at sign-up. This authorization is intended to satisfy any "express informed consent" or "recurring transaction agreement" requirement under the Visa Core Rules, the Mastercard Rules, the American Express Merchant Operating Guide, and applicable consumer-protection laws.

b) Cardholder representation. By submitting a payment instrument, You represent and warrant that You are the authorized cardholder or account holder for that instrument and that You have the right to authorize the recurring charges described in (a).

c) How to cancel. You may cancel Your subscription at any time through the LemonSqueezy customer portal accessible from the order receipt email sent to You at purchase, or by contacting hello@influencerbutler.com.

d) Cancellation is not a refund request. Cancellation is the mechanism to stop future renewals. When You cancel, Your access continues through the end of the billing period You have already paid for; no refund is issued for the remainder of that period.

e) After cancellation, Your subscription will not renew and Your payment instrument will not be charged again unless You re-subscribe.

4) Digital Delivery; Express Consent to Immediate Performance; Waiver of Withdrawal Right

a) The Software is delivered electronically. Your license is issued and made available for download and activation immediately upon successful payment (or upon trial conversion in the case of converting-trial purchases). Performance of the contract begins, and is substantially completed, at that moment.

b) By purchasing (including by allowing a trial to convert), You expressly consent to immediate performance of the contract and expressly acknowledge that, as a result, You lose any statutory right of withdrawal, cancellation, or "cooling-off" that would otherwise apply to the supply of digital content. This consent and acknowledgment is given for the purposes of, without limitation: Article 16(m) of EU Directive 2011/83/EU on consumer rights (Consumer Rights Directive); regulation 37 of the United Kingdom Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; sections 82 and 100 of the Australian Consumer Law where applicable; sections 56 and following of the Canadian Consumer Protection Acts where applicable; and any comparable statute in any other jurisdiction. You agree that the trial offered before purchase satisfies any pre-purchase right to test or sample the Software.

5) Chargebacks, PayPal Claims, and Payment Disputes

a) Cardholder authorization for each charge. Each charge processed under the recurring-billing authorization in Section 3 is an authorized transaction. You agree that, in any chargeback or bank dispute, You will not assert that a charge made within the parameters of that authorization (correct amount, correct billing date, prior to a cancellation You initiated through the cancellation mechanism in Section 3c) was unauthorized, fraudulent, or made without Your consent. Doing so is a misrepresentation under Section 5(d).

b) Contact-first obligation. If You have any concern about a charge, You must contact hello@influencerbutler.com before initiating any chargeback, PayPal claim, bank dispute, or other reversal of a payment for the Software. We will work with You in good faith to investigate billing errors, fix duplicate charges, and confirm the status of Your subscription. Most billing concerns can be resolved this way without need for a dispute.

c) Filing a dispute without first contacting us is a material breach of this Policy, the Terms of Service, and the EULA. By accepting these terms You agree that initiating a chargeback, PayPal claim, or bank dispute against a charge for the Software, without first contacting hello@influencerbutler.com and giving us a reasonable opportunity to respond, constitutes such a material breach.

d) Consequences of a dispute filed in breach of (c). A material breach under (c) authorizes us, at our sole discretion, to:

1. immediately and permanently terminate Your license under Section 7 of the EULA;
2. revoke any active device activations on Your license and disable further access to the Software;
3. block Your email address, payment instrument, and any device fingerprint associated with Your account from future purchases or trials;
4. recover from You, as liquidated damages, the disputed amount, all processor and bank chargeback fees we incur (including PayPal dispute fees), the costs of preparing and submitting our response (including reasonable staff time and attorneys' fees), and any other reasonable costs of dispute defense; and
5. refer any unpaid balance to a collections agency or commence legal proceedings under Section 12 of the EULA (governing law and venue).

e) Evidence of agreement. You agree that, in any chargeback, PayPal claim, card-issuer dispute, or other payment-dispute forum, this Policy, our Terms of Service, and our EULA together constitute the refund terms You accepted at purchase; that You accepted these terms through a click-wrap acceptance with a recorded timestamp at sign-up and through a separate click-wrap acceptance on first launch of the desktop application; that the Software was delivered electronically immediately upon payment; that the 3-day free trial provided the agreed evaluation period; and that no refund is owed under this Policy. Company may submit copies of this Policy, the Terms, the EULA, the recorded acceptance timestamps, the LemonSqueezy purchase record, AVS/CVV match data, IP address, device fingerprint, and any usage telemetry as conclusive evidence of the foregoing.

f) License status during a pending dispute. Initiating a chargeback, PayPal claim, or bank dispute against a charge for the Software, without first contacting us, automatically terminates the license granted under Section 1 of the EULA at the moment the dispute is filed. Continued use of the Software after that moment is unlicensed and constitutes infringement of Company's intellectual property.

g) Card-network rule compliance. This Policy, together with the Terms of Service and EULA, is intended to satisfy the cardholder-disclosure, recurring-transaction-authorization, and refund-policy requirements of the Visa Core Rules and Visa Product and Service Rules, the Mastercard Rules and Transaction Processing Rules, the American Express Merchant Operating Guide, and the Discover Network Operating Regulations applicable to digital subscriptions delivered electronically. The conspicuous pre-purchase disclosure of the trial-to-paid conversion, the renewal price, the billing frequency, and this no-refund policy is presented to every purchaser on the checkout page (https://influencerbutler.com/#pricing) and again on first launch of the Software through click-wrap acceptance.

6) Mandatory Legal Exceptions

Nothing in this Policy purports to waive, and we will honor, any refund right or remedy mandated by consumer-protection law in Your jurisdiction that cannot lawfully be waived by contract, including but not limited to non-excludable guarantees under the Australian Consumer Law and statutory rights under comparable UK, EU, and Canadian regimes for goods that are not as described or are unfit for their advertised purpose. If You believe You are entitled to a refund under any such mandatory law, contact hello@influencerbutler.com with the specific statutory basis and we will respond in good faith.

7) Changes to This Policy

We may update this Policy from time to time. We will revise the "Last Updated" date at the top of this page. The version of this Policy in effect at the time of Your purchase, trial conversion, or renewal governs that transaction. By continuing to use the Software after an updated Policy is posted, You accept the updated Policy for any future transactions.

8) Contact

For all billing concerns, cancellation help, and refund inquiries:

The Social Media Posse LLC
hello@influencerbutler.com
3556 S 5600 W #1-478
Salt Lake City, UT 84120
United States